New Delhi [India], November 1 : The Department of Health and Family Welfare (DoHFW) in its Special Campaign 4.0 from October 2 to October 31, has disposed of 5,160 public grievances and 595 associated appeals.
According to an official release, the campaign was aimed at institutionalizing cleanliness (Swachhata) and reducing pending tasks across its headquarters, central government hospitals, attached offices, subordinate offices, autonomous bodies, and CPSUs nationwide.
The release mentioned key achievements during the campaign including the disposition of 25 references from Members of Parliament, three Parliamentary assurances, 5,160 public grievances, and 595 associated appeals, as well as the simplification of 45 rules and processes.
"Additionally, 52,665 physical files were reviewed, resulting in the weeding out of 31,659 files, and 12,428 e-files were reviewed, with 10,174 closed. The campaign also saw the conduct of 1,433 cleanliness campaigns across various offices, freeing up 40,742 sq. ft. of office space, and generating revenue amounting to Rs 18,63,356 from the sale of scrap materials and e-waste," the release said.
"These activities reflect DoHFW's commitment to enhancing operational efficiency and promoting a culture of cleanliness within its institutions," it added.