"Weekly 'Jansamvad Camps' to be held in every district for prompt redressal": Delhi CM Rekha Gupta

Apr 07, 2025

New Delhi [India], April 7 : Delhi Chief Minister Rekha Gupta convened a high-level review meeting on Monday with the District Magistrates of all 11 revenue districts of the city. The primary focus of the meeting was to assess the administrative and developmental progress in revenue districts, resolve local issues, and strengthen coordination among various departments.
According to a release, CM Gupta stated that key topics discussed included administrative performance, public service delivery, land disputes, encroachments, digitization of land ownership records, disaster management preparedness, and ensuring transparency in revenue offices. She instructed all DMs to carry out regular field inspections and engage in active dialogue with citizens.
Elaborating on the discussions, the CM said, "Today's review meeting with all the DMs was highly significant. We discussed in detail the status of civic services, progress of e-district services, grievance redressal mechanisms, land record digitization, and disaster preparedness. All officials were given clear directions to provide services that are transparent, timely, and citizen-centric. Accountability and sensitivity are essential in all public service processes."
To make the administrative system more responsive, the Chief Minister issued several important directions. She emphasized, "The people of Delhi deserve a system that listens, understands, and acts swiftly. Therefore, every district must organize at least one Jansamvad camp every week to ensure timely and effective resolution of citizens' concerns."
She reiterated the Government's policy of zero tolerance towards corruption and directed stringent action against any irregularities, particularly in matters related to the EWS category.
DMs have been instructed to intensify inspections in slum areas to ensure the provision of basic amenities. All DMs are directed to submit progress reports of developmental work within 15 days. Also, the e-District portal will be upgraded to make it more user-friendly and efficient.
The campaign to remove unauthorised banners and posters from public property will continue. CM Rekha Gupta said action will be taken under the Delhi Prevention of Defacement of Property Act, and unauthorized advertisements are being removed from government spaces such as flyovers, road signs, and school boundary walls.
To boost efficiency in DM offices, the Delhi CM instructed the appointment of more technical staff, including Patwaris, Kanungo, and Surveyors. She highlighted that strengthening ground-level administrative capacity is essential for solving land-related and civic issues quickly and effectively.
Additionally, the Chief Minister directed all DMs to closely monitor issues such as waterlogging, cleanliness, encroachments, and traffic congestion in their districts. She stressed that addressing these day-to-day challenges must be an administrative priority.

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